Account Managers choose to work from remote home offices
allowing flexibility and a higher retention rate while others other work from
our main office located at Pan India level & all Based in Republic of India.
CALL CENTER MANAGEMENT
Kart Net Agents truly are our Client's ambassadors.
They represent you, your company, your product and your brand. We demand high
quality performance from our Agents.
We work closely will all members of Global Dream Solutions
team in order to provide the excellent customer service skills that keep Kart Net
in the forefront of excellent service.
REPORTING & ANALYSTICS
Website utilization is good,going extra mile and flipping
that information into new highly targeted campaigns,new Agent responses and website
changes requires experienced management.
TRAINING & DEVELOPMENT
Our Agents not only utilize the information provided for use
but they also know and understand it, ensuring your customers need never know that
you outsource this area of your business.
Our Agents are direct Kart NET Employees not independent contractors
lowering our attrition rate. By promoting Agents from within and providing the training
to support these promotions we have a low employee turnover.